Introduction to Task Automation
Task automation in property management involves the use of technology to streamline repetitive and time-consuming processes. By automating these tasks, ARMS Technologies reduces manual effort, minimizes errors, and improves overall operational efficiency.
Streamline Your Operations, Enhance Resident Satisfaction
Automate routine tasks and reduce manual workload with ARMS. By putting everything at residents' fingertips, you streamline operations and improve the living experience—like offering a personal concierge service to every resident.
Automated Task
Assignment
Tasks are automatically assigned to the appropriate staff based on predefined rules and real-time data. For instance, when a resident submits a maintenance request, it is instantly assigned to the maintenance team, eliminating manual distribution and reducing the administrative workload by over 105 workdays annually.
Real-Time
Communication & Alerts
ARMS ensures real-time communication between staff and residents through automated push notifications. When a task is completed, such as a maintenance request or package delivery, the resident receives an instant notification via the ARMS app. This keeps residents informed immediately, reducing uncertainty and enhancing the overall service experience.
AI-Driven Resident
Communication
ARMS integrates AI across all resident interactions to create a seamless and effortless experience. The AI assistant fully automates some email responses, makes phone calls, and generates notices for resident. This automation ensures residents receive quick, consistent communication while freeing up staff time to focus on more complex tasks, maintaining high service standards throughout the process.
Integrated Staff
Performance Tracking
Staff performance is continuously monitored and evaluated through the ARMS dashboard. The system tracks task completion rates, response times, and other key performance indicators, providing property managers with detailed insights. Automated reports are generated daily, helping to identify areas for improvement and ensuring that all tasks are completed efficiently .